Product family
Eighteen modules. One map.
Six product lines across guest touchpoints, operations, commerce, supply chain and back office — all sitting on one data layer.
GEMSTAR brings rooms, restaurants, wellness and purchasing into a single system — together with self-service hardware. No more stitching five vendors together.
Response within 24 hours · Demos in English, 中文, Khmer & Lao
Six business formats, one system. Run a hotel, a hot spring resort, three restaurants and a spa on the same database — with one login and one source of truth.
Cloud PMS, CRS, group bookings, revenue management and full front-desk automation for city hotels and large resorts.
Explore →Long-stay billing, owner settlement, unmanned check-in and non-standard inventory management for serviced apartments and B&B chains.
Explore →Therapist rostering, locker and bracelet tracking, package management and mobile tipping — purpose-built for large spa and sauna operations.
Explore →QR ordering, kitchen routing, table management and inventory — connected to the room bill so guests sign once.
Explore →Ticketing, turnstile and wristband integration, water-park locker flows and group settlement for scenic areas and theme parks.
Explore →Medical records, care plans, nursing schedules and family apps — integrated residential and community care management.
Explore →Six product lines across guest touchpoints, operations, commerce, supply chain and back office — all sitting on one data layer.
A resort guest books a room, eats twice, books a spa and buys at the shop. If those run on four systems, nobody knows what that guest is worth. Ours does.
We supply the kiosks — industrial mainboards, capacitive touch, high-cycle receipt and card printers, dust and humidity resistant. Every unit runs 72 hours of burn-in before it ships.
Replacing everything is rarely the answer. Our middleware layer connects GEMSTAR to your existing PMS, locks, payment providers and channel manager — and to the platforms your market depends on.
We write the software and we run our own 24/7 support desk. Three subsidiaries, 13 offices and 20+ service locations across China.
Named properties across China. Each runs rooms, hot springs, dining, retail and purchasing on one platform — not four vendors stitched together.
A 715-mu valley resort anchored by Asia's longest steel-grid suspension bridge, with 34 boutique timber-villa keys, a Chinese restaurant and a holographic light-story hall — settling to one guest folio.
China's first Sino-foreign joint-venture tourism enterprise, covering 2.2 km² with 400 rooms and 48 hot spring pools. Bracelet activation at the gate, in-park spend posted to the bracelet, therapist rostering on mobile.
A valley art town master-planned across 8.5 km² with investment exceeding RMB 20 billion. Palm Tree Hot Spring, Dinosaur Island water park and Tadao Ando's Chapel of Poetry — one membership base, one ledger.
The reason our clients stay is structural: rooms, hot springs, spa, F&B and purchasing run on one platform. You cannot buy that as three products and hope they talk to each other.
Audited by China's public-security authorities, certified to ISO 9001, and recognized as a National High-Tech Enterprise.
Live self-service check-in demonstration at our booth.
Changsha, ChinaGEMSTAR speaking session: hospitality digitalization with localized infrastructure.
Shenzhen, ChinaFull product line-up and client panels. Book a meeting with our overseas team.
Shanghai, ChinaTell us about your operation and we'll build the demo around it — not a generic walkthrough.
