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AI, IoT and smart room control

Optional add-on modules that integrate with the PMS: face recognition for check-in, RCU-based smart rooms, energy management and AI-powered linen & loss prevention.

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The problem

Why a new system, and why now

Hotel groups want to deploy AI and IoT but find that the PMS doesn't know about them. Smart room events (minibar open, do not disturb, temperature) stay in their own silo. Energy data never reaches the finance team.

What GEMSTAR delivers

Face recognition, smart room control, energy metering and linen tracking, all writing to the same platform record as the PMS.

  • 01Face recognition check-inOptional, regulatory-compliant, bypass-capable.
  • 02Smart room controlRCU integration: lights, HVAC, curtains, DND.
  • 03Energy managementReal-time HVAC control by occupancy and rate.
  • 04AI linen trackingCamera-based linen and amenity count.
  • 05Predictive maintenanceIoT sensor data + AI failure prediction.
  • 06Loss preventionAI camera analytics for restricted areas.
Smart-room and check-in terminal control

AI assistant, IoT room control and engineering dispatch

Outcomes

At a glance

RCUIn-room control integration
3-in-1ID, face and booking matched
ScheduledPreventive maintenance alerts
Who builds this

200+ people in Shenzhen — not a reseller

We write the software, supply the hardware and run our own 24/7 support desk. Three subsidiaries, 13 offices and 20+ service locations across China.

GEMSTAR team GEMSTAR engineering floor GEMSTAR office

Let's map this to your property

Send us your operation scope. We'll come back with a written scope, indicative pricing and references.

  • 45-minute demo built around your operation
  • Written scope and pricing within 5 working days
  • Integration assessment for your existing systems
  • References from comparable properties

Book a demo

We reply within 24 hours. Your details are never shared with third parties.