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Middleware, APIs and BI integration

Open REST APIs, ESB adapters for Oracle Opera, Shiji, Infor, RoomKey, plus standard connectors for finance, HR and BI tools. Your data stays yours.

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The problem

Why a new system, and why now

Hotel groups have 15+ systems and no central data flow. Oracle Opera exports a CSV every night. Finance reconciles by hand. BI tools are 24 hours behind reality because of overnight batch jobs.

What GEMSTAR delivers

Middleware and APIs connect the PMS to finance, CRM, POS and BI, so data moves between systems without manual exports.

  • 01Open REST APIsDocumented, versioned, sandboxed for partners.
  • 02ESB adaptersPre-built connectors for Oracle Opera, Shiji, Infor, RoomKey.
  • 03Standard connectorsSAP, Oracle Financials, Yonyou, Kingdee, Tableau, Power BI.
  • 04Message queuesKafka-compatible, supports real-time event streams.
  • 05Data lake exportRaw and curated exports for analytics teams.
  • 06Custom webhooksSubscribe to events: check-in, check-out, charge, refund.
BI data wall and executive dashboard

Hotel BI dashboard — group management and store operations

Outcomes

At a glance

ESB + APIMiddleware layer
200+Certified integrations
Real-timeInventory across channels
Who builds this

200+ people in Shenzhen — not a reseller

We write the software, supply the hardware and run our own 24/7 support desk. Three subsidiaries, 13 offices and 20+ service locations across China.

GEMSTAR team GEMSTAR engineering floor GEMSTAR office

Let's map this to your property

Send us your operation scope. We'll come back with a written scope, indicative pricing and references.

  • 45-minute demo built around your operation
  • Written scope and pricing within 5 working days
  • Integration assessment for your existing systems
  • References from comparable properties

Book a demo

We reply within 24 hours. Your details are never shared with third parties.