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Apartment and homestay operations, simplified

One platform for self-check-in, nightly and monthly billing, long-stay contracts, housekeeping and owner statements — built for non-standard properties where PMS assumptions break.

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The problem

Why a new system, and why now

Most PMS systems were built for hotels. Apartments need monthly billing, deposit rules and owner statements; homestays need self-check-in without staff. Off-the-shelf hotel systems force you to bend the operation to fit the software.

What GEMSTAR delivers

Long-stay billing, non-standard inventory and multi-channel distribution on one contract model, with owner statements.

  • 01Front desk & long-stayNightly and monthly rates in one bill, deposit management, contract templates.
  • 02Self check-in kiosks24/7 check-in for unmanned properties. ID scan, deposit capture, key issuance.
  • 03Owner statementsMonthly revenue share statements for property owners, auto-generated.
  • 04Housekeeping on demandTask dispatch, photo verification, supply tracking.
  • 05Channel managerPush inventory to Booking, Airbnb, Agoda and direct booking sites.
  • 06Utilities & extra feesPer-stay utility charges, parking, cleaning fees — auto-billed.
Direct-booking app for apartments and homestays

Direct-booking app — property list, room types and booking confirmation

Outcomes

At a glance

2 editionsStandard and Professional
24/7Self check-in availability
7 daysFrom signed contract to first booking
Who builds this

200+ people in Shenzhen — not a reseller

We write the software, supply the hardware and run our own 24/7 support desk. Three subsidiaries, 13 offices and 20+ service locations across China.

GEMSTAR team GEMSTAR engineering floor GEMSTAR office

Let's map this to your property

Send us your operation scope. We'll come back with a written scope, indicative pricing and references.

  • 45-minute demo built around your operation
  • Written scope and pricing within 5 working days
  • Integration assessment for your existing systems
  • References from comparable properties

Book a demo

We reply within 24 hours. Your details are never shared with third parties.